Medicare GP Chronic Condition Management Plan (CCMP)
Medicare (GP CCMP) Appointments
Important information for Patients Claiming Medicare Rebates
Private Billing (Mixed billing) Medicare Appointments
Like many GP and allied health clinics, Myphysio operates a mixed-billing model for eligible Medicare appointments.
For privately billed Medicare appointments, you will be required to pay the full consultation fee at the end of your appointment. Our reception team will then process your Medicare claim on the spot using Medicare Online, allowing your eligible rebate to be deposited directly into your nominated bank account – usually within 48 hours.
Our secure payment system is integrated with TYRO and Medicare Online Claiming, making the claiming process quick and convenient.
Please note:
- Ensure your bank account is linked to your Medicare card to receive your rebate electronically. You can update your details via Services Australia.
- If you have not received your Medicare rebate within 48 hours, please contact Medicare on 132 011.
- If there is a technical issue preventing on-the-spot claiming, our team can provide you with an invoice so you can submit your claim online or at a Medicare Service Centre.
Medicare Bulk Billing Appointments
At Myphysio, we understand that affordable healthcare remains important for many patients. To continue supporting our community, selected physiotherapists continue to offer Medicare bulk-billing appointments for eligible GP Chronic Disease Management (CDM) referrals.
Effective from 1 July 2026
- Monday to Friday: Eligible appointments with our participating bulk-billing practitioners continue to be fully bulk-billed, with no out-of-pocket cost.
- Saturday: Medicare appointments with our participating bulk-billing practitioners will incur an $80 consultation fee. After your Medicare rebate is processed, your out-of-pocket cost is only $16.60.
Please refer to our practitioner profile pages to see which clinicians currently offer Medicare bulk-billing appointments.
What is a GP Chronic Condition Management Plan (GP CCMP)?
A GP Chronic Condition Management Plan (GP CCMP) is a Medicare initiative that helps eligible patients with chronic or ongoing medical conditions access coordinated healthcare services through their GP.
If your GP determines you are eligible, they may refer you to allied health providers such as a Physiotherapist, Chiropractor or Podiatrist as part of your management plan. Medicare provides a rebate for eligible allied health consultations under a valid GP CCMP referral.
At Myphysio, we are committed to helping people recover from injury, improve movement, and better manage long-term health conditions. Our experienced Physiotherapists, Chiropractors and Podiatrists are proud to provide Medicare-rebatable services for eligible patients referred under a GP Chronic Condition Management Plan (GP CCMP).
Patients with complex or chronic medical conditions (conditions that you have had for longer than six months) who require ongoing care from multiple healthcare providers are eligible for the Medicare EPC program
Eligibility will be determined by your general practitioner (GP). If eligible, your GP will create a care plan tailored to your specific health needs. You will then be provided with an EPC/CDM referral form (as shown in the image below) which you need to email to info@my-physio.com.au before your appointment day.
Please consult your GP for eligibility.
If your GP has diagnosed you with a complex or chronic medical condition, you may be qualified for up to 5 sessions per calendar year.
This can be used for a single Allied Health service or across multiple Allied Health services ( i.e. 5 x Physiotherapy sessions or 3 x Physiotherapy and 2 x Podiatry sessions).
Please ensure that the EPC/CDM referral form includes our clinic name or the name of one of our practitioners. Otherwise, you may request your GP to make the necessary changes on the referral.
Once you have your EPC/CDM Referral form, you can book online or call us to set up your appointment. Inform us that you have an EPC/CDM referral and preferred date of the appointment.
*Please take note that not all of our practitioners are bulk-billing, please refer to Our Team for our list of Bulk billing and Non-bulk billing practitioners.
- Email your Medicare EPC referral to info@my-physio.com.au prior to attending your appointment.
- Bring your Medicare card and the EPC referral (if you have not sent your referral to our clinic) at the time of your appointment.
At Myphysio, we are dedicated to providing accessible, affordable and effective healthcare services to the local community.
We understand that sometimes finances are hard and healthcare can be expensive, and therefore, some of our practitioners still offer bulk-billing services to our patients who have a Chronic Disease Management Plan (formerly known as EPC) issued by the referring doctor.
Below are our bulk bill practitioners. As a general guideline, the medicare subsidy covers 20 minutes of the treatment session.
- Physiotherapists:
Will Wang (Baulkham Hills & Epping),
Adrian Wong (Chatswood & Macquarie Park),
Sean Roh (Epping & Baulkham Hills),
Chloe Tang (West Ryde & Chatswood),
Dennis Ip (West Ryde & Top Ryde) - Chiropractors:
Chanathon Charas Virojna (Baulkham Hills) - Podiatrists:
Jo Ha Seung (Baulkham Hills)
Unfortunately, not all our practitioners can offer the bulk billing service. Private Billing (also called Mixed-billing) Medicare patients will be requested to settle the FULL fee directly with our clinic at the end of your session. Overall, depending on your appointment type, you will be paying $40-$50 out of pocket.
Rest assured, we will be assisting you with the Medicare rebate process on the day. Medicare will deposit the rebate into your nominated bank account within 48 hours (if your Medicare card is linked with a bank account).
Please note the following:
- If you have not registered your bank account with Medicare please do so online at: www.servicesaustralia.gov.au/medicare
- If you have not received your Medicare rebate into your registered bank account within 48 hours please call Medicare on 132 011.
- For any technical issues, if the on-spot claiming fails, you can claim your Medicare rebate online or from the Medicare offices with a copy of our invoice. Our friendly staff will be able to organise this for you!
*Please note: If your Medicare claim is rejected by Medicare (Code 160), you will be liable for all services costs charged under our Standard Consultation Rate