“Your Health is Our Top Priority”
Important notice for patients claiming Medicare Rebate:
Private Billing (also called Mixed-billing) Medicare Appointments:
As of 01/07/2024, like most GP clinics, you will need to pay for the full fee at the end of your appointment, then we can help you claim your Medicare rebate on the day and on-the-spot, saving you time.
Our clinic payment system is linked with TYRO and Medicare online claiming facilities which allow our clinic to directly lodge your claim to Medicare for eligible rebates (refunds).
Your rebate will be deposited into your nominated bank account by Medicare within 48 hours (if your Medicare card is linked with a bank account).
Please note the following:
– If you have not registered your bank account with Medicare please do so online at: http://www.servicesaustralia.gov.au/medicare
– If you have not received your Medicare rebate into your registered bank account within 48 hours please call Medicare on 132 011.
– For any technical issues, if the on-spot claiming fails, you can claim your Medicare rebate online or from the Medicare offices with a copy of our invoice. Our friendly staff will be able to organise this for you!
Bulk Billing Medicare Appointments are still available:
We are aware that there may be times in life when health and expenses become a challenge. It’s important that patients are still able to access quality health care at those times, so a few of our Practitioners are still offering Medicare bulk billing appointments for their patients.
Please refer to OUR TEAM to find out who are our current Bulk-billing practitioners.
Are you eligible for allied health Medicare rebates?
Medicare Patients
The team at Myphysio are passionate about helping people to overcome their injuries or medical conditions which is why we are proud to accept and process Medicare Rebatable Physiotherapy, Chiropractic and Podiatry Consultations.
If your GP has diagnosed you with a Chronic Medical Condition (a problem or condition that you have had for longer than six months), you may be qualified for up to 5 sessions per calendar year.
This can be used for a single Allied Health service or across multiple Allied Health services ( i.e. 5 x Physiotherapy sessions or 3 x Physiotherapy and 2 x Podiatry sessions).
Please consult your GP for eligibility.
How much do I need to pay?
At Myphysio, we are dedicated to providing accessible, affordable and effective healthcare services to the local community.
We understand that sometimes finances are hard and healthcare can be expensive, and therefore, some of our practitioners still offer bulk-billing services to our patients who have a Chronic Disease Management Plan (formerly known as EPC) issued by the referring doctor.
You will need to email your Medicare EPC referral to info@my-physio.com.au prior to attending your appointment. You will need to bring your Medicare card and the EPC referral (if our clinic don’t have a copy) at the time of your initial consultation.
Below are our bulk bill practitioners. As a general guideline, the medicare subsidy covers 20 minutes of the treatment session.
- Physiotherapists – Will Wang (Baulkham Hills & Epping), Jeremy Kwan (West Ryde & Top Ryde), Alice Kim (Epping & Macquarie Park), Adrian Wong (Epping, Macquarie Park & West Ryde), Sean Roh (Epping & Baulkham Hills)
- Chiropractor – Chanathon Charas Virojn (Baulkham Hills)
- Podiatrists – Jo Ha Seung (Baulkham Hills)
Unfortunately, not all our practitioners can offer the bulk billing service. Overall, depending on your appointment type, you’ll be around $30-50 out of pocket.
*Please note: If your Medicare claim is rejected by Medicare (Code 160), you will be liable for all services costs charged under our Standard Consultation Rates.
DVA Patients
In accordance with the Department of Veteran Affairs White and Gold card programs, you can receive your physiotherapy covered under your doctor’s referral without any out-of-pocket expenses. Simply mention your DVA white or gold card details at the time of booking and bring a copy of your doctor’s referral with you to your initial consultation.
*Please book your DVA appointments with our Bulk-billing practitioners listed above.
